The Purchasing Department is generally the first point of contact for suppliers and in most cases is responsible for identifying and contracting with companies that provide consistently high quality products and services and support services. If you wish to become a preferred supplier and develop a mutually beneficial business relationship with larger organisations you will be required to meet expectations in the following areas:
Quality: Suppliers that are committed to providing quality customer service, support and responsiveness. Evidence of ISO 9001 certification.
Savings: Suppliers that continually look for ways to lower our costs.
Environment: Suppliers that are committed to reducing their environmental impact. Evidence of ISO 14001 certification.
Focus: Suppliers that are focused on “making purchasing easy” whilst meeting or exceeding our requirements.
Innovation: Suppliers that strive for continuous improvement.
Technology: Suppliers that adopt the latest purchasing related technologies in order to maintain a competitive edge and enhance capabilities and responsiveness.
Health, Safety and Environment: Suppliers that are prepared to work with us to ensure that we continue to comply with all necessary regulatory requirements. Evidence of OHSAS 18001 certification.
Corporate Social Responsibility: Suppliers that show evidence of Corporate Social Responsibility and Sustainability. The minimum is a CSR policy.